Filter reminder reset
How to Reset the Hisense Aircon FC Filter Light
The Hisense aircon FC light usually just wants the filters cleaned and the reminder cleared. Here is how to reset it on different models and what to do if it will not go off.
The filters are washed, dried and back in place, yet those two letters are still glowing on the front of the unit. If you are wondering how to make the Hisense aircon FC light go away, you are in good company. The reminder is designed to stay until someone tells the unit the job is finished.
On many Hisense split systems, FC is a filter cleaning prompt rather than a fault. The control board tracks running time, and after roughly 200 hours it shows the reminder. Clearing it is usually quick, although the method depends on the model.
This page focuses on the reset itself. You will find the common methods, what to try when the light refuses to clear, and how to avoid confusing FC with a genuine error code.
What is the Hisense aircon FC light telling you?
Put simply, the board has counted enough fan running hours to suggest a filter check. It has no way of measuring dust directly. So the reminder is a timer, not a sensor reading.
That has two practical effects. First, a unit in a dusty home may need cleaning well before FC appears. Second, the light will not clear just because the filters are clean, since the board does not know you have done anything.
Code meanings do vary between Hisense ranges and control boards, however. On most wall splits FC relates to the filter, yet you should confirm this in the manual for your model number. The number is printed on the rating sticker on the side of the indoor unit.
Clean first, reset second
It is tempting to clear the light and move on. Even so, resetting without cleaning simply restarts the timer while the dust stays put. A quick wash takes only a few minutes of effort.
For the cleaning part, power the unit down at the isolator or the dedicated aircon breaker before raising the front cover. Stick to the filters and the hinged panel, and leave every screwed cover in place, because the live circuitry behind them is strictly for licensed technicians.
In brief, lift the front panel, slide out both mesh filters, rinse them in lukewarm water and leave them in the shade until fully dry. Then refit them the right way round and close the panel evenly. After that, restore power and move on to the reset.
How to reset the Hisense aircon FC reminder
Hisense uses a few different reset methods across its ranges. Try them in this order, checking the manual as you go.
- Restore power at the isolator and switch the unit on with the remote, because many models only accept a filter reset while powered.
- Lift the front panel and look near the display or the filter frames for a small button marked filter, reset or with a filter symbol.
- Press that button briefly. On many models the FC display or filter light goes out straight away.
- If there is no button on the unit, check the remote for a filter or clean button, or a combination listed in the manual.
- Close the panel, then watch the display for a minute to confirm the reminder has cleared.
Models without a reset button
Some Hisense units do not include a separate filter reset button. On those, the manual may describe a remote function or another method instead. On certain models, cycling the power at the isolator also clears the reminder.
Because these methods differ, avoid pressing random button combinations on the remote. Some combinations change settings such as temperature units or display options. If that happens, the manual explains how to change them back.
Ducted and cassette systems
Larger Hisense systems often show filter reminders on the wired wall controller. The reset is usually done through the controller menu or a dedicated filter button. Again, the steps vary by controller model, so follow its manual.
Why will my Hisense aircon FC light not go off?
Occasionally, the light keeps returning or refuses to clear. Several ordinary reasons explain most cases.
- The reset was attempted with the unit switched off, and that model only accepts it while running.
- Perhaps the button was pressed too lightly or too briefly to register.
- The button pressed was actually the manual or emergency button, which starts or stops the unit instead.
- Sometimes the remote reset function was used while the remote was not pointing at the receiver.
- The display is actually showing a different code that looks similar, such as F followed by a number.
If none of these fit, try a full power cycle. Turn off the isolator or breaker, wait several minutes, restore power and then try the reset again. Meanwhile, keep a photo of the display in case you need to describe it later.
FC versus real fault codes
Hisense displays use both letters and numbers, so it is easy to mix them up. A clear look at the display, ideally with a photo, helps a lot. Here is how FC differs from codes that need more attention.
- FC on most wall splits is a reminder and the unit usually keeps running normally.
- Codes like F2 or other F codes on some models relate to boards or sensors, so they are genuine faults.
- E codes such as E1, E2 and E4 commonly point to sensors, communication or the indoor fan.
- Number codes or flashing lights, for example 16 or 36, typically relate to protection or communication faults.
- H1 on many models means the unit is defrosting in heat mode, which is normal.
So if the unit has stopped cooling or heating, the code probably is not FC. In that case, look up the exact code in the manual for your model rather than trying a filter reset.
What if FC comes back very quickly?
The reminder normally returns only after another stretch of running hours. If it seems to reappear within days, a few things are worth checking. First, confirm that the reset actually worked, because a missed reset will make the light seem to return.
Next, think about how heavily the unit runs. A system running most of the day during a heatwave will reach 200 hours much faster than one used in the evenings. As a result, a few weeks between reminders can be perfectly normal in peak season.
If the reminder appears oddly often and you are certain of the reset, the board may be misreading its own timer. That is uncommon, but a technician can check it during a service.
Can I ignore the FC reminder?
Technically, the unit usually keeps working while FC shows. However, ignoring it over and over means dust keeps building on the filters and, eventually, on the coil. That can lead to weaker airflow, higher running costs and protection codes linked to coil temperature.
In addition, a dirty indoor unit can develop musty smells, especially in humid parts of Queensland and coastal New South Wales. So treat FC as a friendly nudge rather than something to dismiss.
Making the most of the reminder
The FC light works best as one part of a simple care routine. Use it as a prompt to do a few related checks at the same time.
- Wash and dry the filters, then clear the reminder.
- Wipe the louvres and outer casing with a soft damp cloth while the power is off.
- Walk outside and clear leaves and clutter from around the outdoor unit.
- Check that the drain hose outlet is not blocked or kinked.
- Note the date, so you know whether the next reminder arrives at a sensible interval.
When FC hints at a bigger job
Sometimes the filters come out much dirtier than expected, or the coil behind them looks matted with dust. That suggests the internal parts would benefit from a professional clean. A technician can clean the coil, fan barrel and drain tray safely.
Likewise, if airflow stays weak after cleaning or a different code appears, a deeper look is needed. Any work involving refrigerant or electrical parts must be done by a licensed professional.
FC on portable units and the ConnectLife app
Hisense portable air conditioners have their own control panels and filter arrangements. Some show a filter indicator, while others rely on the owner to check the filter regularly. Because the layout differs so much, the manual for the portable model is the best guide to clearing any reminder.
For wifi enabled split systems, the ConnectLife app may show device status and alerts depending on the model and app version. If the app and the indoor display disagree, clear the reminder on the unit first. Then close and reopen the app so it refreshes the status.
Help a technician help you
If you end up booking a service, a few details make the visit far more efficient. Gather them before you call, because they save guesswork later.
- The exact letters or numbers on the display, ideally in a clear photo.
- The full model number from the rating sticker on the indoor unit.
- What you have already tried, such as cleaning the filters, pressing the reset button and cycling the power.
- How the unit is behaving, for example running normally, blowing weak air or not starting at all.
Also, mention whether the system is still under warranty. That way, you can be pointed in the right direction from the start.
Seasonal timing for the reminder
Across much of Australia, air conditioners work hardest in two bursts, the summer cooling season and the winter heating season. Because the FC timer counts running hours, reminders tend to cluster in those months. Many owners in Melbourne and Canberra notice the light mid winter, while Brisbane and Perth households often see it in January or February.
Instead of waiting, give the filters a clean in the weeks before each busy season. Then reset the reminder at the same time, so the count starts fresh just as heavy use begins.
A note on warranty
Clearing a reminder and washing filters are normal owner tasks and will not concern your warranty. Hisense states a five year parts and labour warranty on split systems sold in Australia, so check your warranty card if a genuine fault shows up. While the unit is covered, Hisense should be your first call for repairs, as work by others may affect cover.
Clearing FC, the short version
To recap, the Hisense aircon FC light is usually a filter reminder triggered by running hours. Clean and dry the filters, then press the filter reset button behind the front panel or use the method in the manual for your model. If it will not clear, try a power cycle and make sure you are not looking at a different code.
Should a genuine fault code appear, or the unit stop cooling or heating properly, book a qualified technician on 03 7048 4120. Mention the code and the model number so the visit starts on the right foot.
Frequently asked questions
What does FC mean on a Hisense aircon?
On most Hisense split systems, FC is a reminder to clean the filters. It usually appears after about 200 hours of running. Confirm the meaning in the manual for your model, as code lists vary.
How do I turn off the FC light on my Hisense?
Clean and dry the filters first. Then, with the unit powered, press the filter reset button behind the front panel if your model has one. Otherwise, use the remote function or method shown in the manual.
Will the FC light go away on its own?
On many models it will not. The board keeps showing the reminder until it is reset. On some models a power cycle may clear it, so check the manual.
Is it safe to keep using my aircon while FC is showing?
The unit usually keeps running normally with FC displayed. Even so, cleaning the filters soon is a good idea. Dirty filters reduce airflow and can lead to protection codes over time.
Why does FC keep coming back on my Hisense?
It returns after another block of running hours, which can be only weeks in a heatwave. Also check that the reset actually registered. If it returns unusually fast after a confirmed reset, ask a technician to check it.
Is FC the same as an F code fault?
No. FC on most wall splits is a filter reminder. Codes such as F2 on some models relate to boards or sensors and are genuine faults that need diagnosis.
Where is the filter reset button on a Hisense split?
Where fitted, it is usually behind the front panel near the display or filter frames. It may be marked filter, reset or with a filter symbol. Not every model has one.
Should I reset FC without cleaning the filters?
That only restarts the timer and leaves the dust in place. It is far better to clean the filters first. A few minutes of cleaning protects airflow and the coil.
Need a hand with your Hisense air conditioner?
If a fault keeps returning after the safe owner checks, a qualified technician can test the unit properly and explain your options before any work starts.
Call 03 7048 4120Booked service across VIC, NSW, QLD, WA, SA and the ACTCall 03 7048 4120
Hisense AC Service is an independent air conditioning service. It is not affiliated with, endorsed by or sponsored by Hisense. Hisense is a trademark of its owner and is used only to describe the equipment serviced.